eAnatomi
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Terms of trade

Master data for the company eAnatomi:

eAnatomi ApS
Naverland 33-35
2600 Glostrup
Denmark
SE / CVR Nr. 40 36 25 17


Prices
All prices on www.eAnatomi.dk are stated in DKK, including 25% VAT.

Payment
Payment is made when ordering, which can be done via the following options:

1) Online with Dankort, Kreditkort or Mobile Pay. This is done externally via the payment module Bambora, which uses an SSL encrypted connection.
NB: The amount is only withdrawn when the order has been shipped.

2) Prepayment via bank transfer. This can be arranged by prior arrangement.

3) EAN - electronic invoicing with 30 days credit. Can only be offered to public institutions with an EAN number

3) EAN - electronic invoicing with 30 days credit. Can only be offered to public institutions with an EAN number

4) Invoice with credit (unless otherwise agreed). Offered only by individual agreement.

Failure to pay
If the agreed due date is exceeded, a monthly interest of 1.5% is charged, which is expected from the due date and DKK 100 in reminder fee per reminder letter. In the event of non-payment after 2 reminders, the case is sent for collection, where all case costs are imposed on the customer.

Delivery time
After receiving the order and payment, the ordered goods are generally delivered within 1-2 working days to the specified address - unless:

1) That the goods are not in stock

2) That the shipment takes place abroad

Delivery costs are stated when ordering and paid by the customer.

Right of withdrawal
The transaction can be canceled if the item, within 14 days after delivery, is returned in intact condition and in original packaging, cf. current legislation on distance selling. *

* If an order is picked up in person at our warehouse, the right of withdrawal lapses.

Foil-packed items will not be returned if the foil is broken.

NB: Please note that the buyer pays return postage.

Always contact us prior to any. return.

Complaint
There is a 24 month right to make a complaint - possibly. limited by expiration date. This also applies to second-hand goods and procurement goods, but not custom-made goods - eg with a customized design or printed customer logo. You must complain within a reasonable time, which is within 2 months after the error or defect has been established.

Gift card
Gift certificates from eAnatomi are valid for 2 years from the date of issue.

Warranty
A minimum 2-year guarantee is provided from the invoice date. The warranty covers all manufacturing and material defects.

The warranty is void if the fault has occurred as a result of incorrect use or wear. The guarantee is from the original date of purchase, even if an item, contrary to expectations, has been exchanged / repaired.



Please note that the buyer pays the freight when sending to any. replacement or warranty repair. In the event of a defect in an item that falls under warranty, we return the item in question repaired, or we deliver a new item free of charge.

For replacement or warranty repair, a copy of the order confirmation must be attached. Otherwise, the warranty will lapse and the item will be returned by COD. If the return costs are not paid, we reserve the right (14 days after shipment) to transfer ownership to eAnatomi. Customers outside Denmark must pay the full shipping costs for returning and returning the item when exchanging.

Personal data policy
See separate section below.

Reservations
eAnatomi reserves the right to make printing errors, price adjustments, changes in the product specifications, technical errors in the online store (webshop) and sold-out items.

Special reservations
For offers that have been prepared individually, special conditions may apply. In that case, they will be informed before the customer's final order is placed.

Content and trademark protection on eAnatomi.dk

Any use of images, texts and files on eAnatomy without prior permission is strictly prohibited and will form the basis of prosecution.

"eAnatomi" name is registered and protected trademark. Copying is strictly prohibited and any abuse will be prosecuted.

Any deviation from the general terms and conditions can only be done with the permission of eAnatomi.


Personal data policy at eAnatomi

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at eAnatomi.

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which they were collected.

Information we collect:
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We can obtain information such as name, email address, postal address, delivery address (if it varies from postal address), telephone number and payment information.

eAnatomi collects and processes your personal data when you do the following:

- Visit our website

- Completes a purchase of our products

- Creates an account

- Reviewing our website

- Sign up for our newsletter

- Reviewing our website

- Sends us questions, complaints or feedback

The data controller
The data responsible for the collection, processing and use of your personal information on www.eanatomi.dk is eAnatomi ApS, Naverland 33, cvr no. DK 40362517

Basis of treatment and purpose
We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into. Upon completion of payments, some of your data will be passed on to Bambora, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your information (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted [12 months / 1 year] after you receive your item or service.

Other recipients of personal information
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the Google review page.

We have our website at heroku.com and payment system through Bambora, which acts as our data processor. All personal data that you provide on our website will be stored in heroku.com's data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors.

We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights
As the registered person, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request the following from us: • To access and have your personal data corrected / changed • To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer want us to process your personal data, or for us to limit the processing of your personal data, you can also send us a request to this effect to our e-mail address [email protected]

Same day shipping. Order before 12' O'clock*
14 days return policy
Fast shipping with GLS Express
Contact
  • t: +45 2991 9911 (Mon.- Fri. 10-16)
  • eAnatomi ApS
    Naverland 33, 2600 Glostrup, Denmark
    Owner: Christian Birksø
    CVR: DK40362517